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Below you will find information
and links to many services provided to you as a resident of the District
of Columbia. Councilmember Cheh believes her role on the D.C. Council
is to first and foremost be available and responsive to the residents
of the Ward. Director of Constituent Services Dee Smith is also here
to aid you with your needs. Please contact her with any questions or
comments. She can be reached by phone at (202) 724-8062, by email at
dsmith@dccouncil.us, or by stopping into the Wison Building, 1350 Pennsylvania
Ave., NW, Suite 108.
In May, Mary and her staff opened
the new Ward 3 Constituent Services Office -- an initiative to increase
communication with residents and offer better constituent services.
The office is open Mondays from 10 a.m. – 12 noon and Thursdays
from 3 p.m. - 5 p.m. and is located at the
University of the District of Columbia, 4200 Connecticut Ave. NW, Building
38, Room C01-A
Washington, DC 20004.
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Service
Request Center
From trash pick-up to traffic signals,
the Service Request Center makes it easy to submit requests online.
You'll receive a tracking number, allowing you to check the status
of your request. You
can also place a request for services by calling the Mayor's Citywide
Call Center.
(202)
727-1000
Click
here for the Service Request Center website.
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Department
of Public Works
The Department of Public
Works (DPW) provides municipal services in two distinct program
areas: environmental services/solid waste management and parking
enforcement. Both contribute to making District streets and public
spaces clean, safe, attractive and accessible. DPW's Solid Waste
Management Administration performs a number of daily operations
including trash and recycling collection, sanitation education and
enforcement, graffiti removal, public littercan service, fall leaf
collection, and street and alley cleaning.
(202) 727-1000
Click
here for the DPW website. |
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Water
and Sewer Authority
The mission of WASA is
to serve all its regional customers with superior service by operating
reliable and cost-effective water and wastewater services in accordance
with best practices. WASA's vision is to be the industry leader
and environmental steward in providing excellent water service,
wastewater collection and treatment services for all our customers.
(202) 787-2000
Click
here for the WASA website. |
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Metropolitan Police Department
One of the ten largest
local police agencies in the United States, the MPDC is the primary
law enforcement agency for the District of Columbia. Founded in
1861, the MPDC of today is on the forefront of technological crime
fighting advances, from highly developed advances in evidence
analysis to state-of the-art-information technology. These modern
techniques are combined with a contemporary community policing
philosophy, referred to as Policing for Prevention. Community
policing bonds the police and residents in a working partnership
designed to organize and mobilize residents, merchants and professionals
to improve the quality of life for all who live, work, and visit
the Nation's Capital.
Second District Station
3320 Idaho Ave., NW
Washington, DC 20016
Dial
911 in an emergency
Phone: (202) 715-7300
Click
here for the MPD Second District website.
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Fire and Emergency Medical Services
The DC Fire and
Emergency Medical Services Department provides fire protection
and medical attention to residents and visitors in the District
of Columbia. FEMS regularly offers programs to teach CPR, inspect
child car safety seats, educate the public on the importance of
smoke detectors, provides home fire safety inspections to ensure
a fire-safe environment. District residents may obtain a free
smoke detector and request a home fire safety inspection by calling
(202) 673-3331.
Click
here for the D.C. Fire and EMS website.
Ward 3 Stations
Dial
911 in an emergency
Engine Company 20
(Truck Company 12, Ambulance 20, 5th Battalion)
4300 Wisconsin Avenue, NW
Washington, DC 20016
For non-emergencies, call: (202) 673-3220
Engine Company 28
(Truck Company 14, Battalion Fire Chief-5)
3522 Connecticut Avenue, NW
Washington, DC 20008
For non-emergencies, call: (202) 673-3228
Engine Company 31
(Medic Unit 31, 5th Battalion)
4930 Connecticut Avenue, NW
Washington, DC 20008
For non-emergencies, call: (202) 673-3231
Engine Company 29
(Truck Company 5, 5th Battalion)
4811 MacArthur Boulevard NW
Washington, DC 20007
For non-emergencies, call: (202) 673-3229
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Emergency
Management Agency
The District of Columbia Emergency Management Agency (DCEMA) provides
coordination and support of the city’s response to emergencies
and disasters of all types, both natural and manmade.
(202) 727-6161
Click
here for the EMA website. |
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District
of Columbia Public Schools
DCPS's mission is to develop inspired learners who excel academically
and socially in dynamic schools that instill confidence and generate
enthusiasm throughout the District's many diverse communities and
make DC Public Schools the first choice of parents, youth and families.
(202) 442-5635
Click
here for the DCPS website. |
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Department
of the Environment
DDOE serves as an agency
within the Executive Branch of the DC government to consolidate
the administration and oversight of environmental and energy programs,
services, laws, and regulations. DDOE is a one-stop-shop for programs
and services that protect human health and the environment and address
energy efficiency issues for all sectors of the city. DDOE programs
are designed to facilitate cleaner air and water, green our neighborhoods
and building space, and assist with the management of hazardous
and toxic waste disposal. Additionally, DDOE conducts community
and educational outreach to increase public awareness of environmental
and energy related issues.
(202) 535-2600
Click
here for the DDOE website. |
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Department of the Employment
Services
The mission of the Department
of Employment Services is to plan, develop and administer employment-related
services to all segments of the Washington, DC metropolitan population.
We achieve our mission through empowering and sustaining a diverse
workforce, which enables all sectors of the community to achieve
economic and social stability. The Department of Employment Services
is on the cutting edge, making customer success a number one priority
by providing comprehensive employment services which ensure a
competitive workforce, full employment, life-long learning, economic
stability and the highest quality of life.
(202) 724-7000
Click
here for the DOES website.
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Department
of Motor Vehicles
The DC DMV's mission is to provide quality services to its individual
and organizational customers to ensure the safe operation of motor
vehicles and promote public safety. Its vision is to be the nation's
premier motor vehicle administration by empowering its highly skilled,
professional workforce to deliver exemplary service.
(202) 727-5000
Click
here for the DMV website. |
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Department
of Transportation
The District of Columbia government's Department
of Transportation's (DDOT) mission is to enhance the quality of
life for District residents and visitors by ensuring that people,
goods, and information move efficiently and safely, with minimal
adverse impacts on residents and the environment. DDOT
manages and maintains transportation infrastructure.
(202) 673-6813
Click
here for the Department of Transportation website. |
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Washington
Metropolitan Area Transit Authority
WMATA (Metro) provides bus and rail service
throughout the District and areas of Virginia and Maryland. Metro
rail stations in Ward 3 are: Woodley Park/National Zoo, Cleveland
Park, Van Ness/UDC, Tenleytown/American University, and Friendship
Heights.
(202) 962-1234
Click here for the
WMATA website. |
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Department
of Health
The mission of the Department
of Health is to promote and protect the health, safety and quality
of life of residents, visitors and those doing business in the District
of Columbia. Our responsibilities include identifying health risks;
educating the public; preventing and controlling diseases, injuries
and exposure to environmental hazards; promoting effective community
collaborations; and optimizing equitable access to community resources.
(202) 671-4200
Click
here for the Department of Health website. |
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Department
of Human Services
The Department of Human
Services (DHS) administers social service programs and services
that primarily benefit low-income District of Columbia residents.
The major programs and services are Temporary Assistance for Needy
Families (TANF), Medicaid/Healthy Families, food stamps, family
services, early childhood development, rehabilitation services,
mental retardation and developmental disability services, and youth
services.
(202) 671-4200
Click
here for the Department of Human Services website. |
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Department of Mental Health
The The Department of
Mental Health (DMH) was established as a Cabinet-level department
in 2001. The agency provides comprehensive mental health services
to adults, children, youths, and their families. DMH also evaluates
and treats individuals referred through the criminal justice system.
The DMH Community Services Agency provides routine, urgent, and
emergency mental health rehabilitation services at mental health
centers in Northeast, Northwest, and Southeast Washington.
1 (888) 793-4357 (7WE-HELP)
Click
here for the Department of Mental Health website.
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Office on Aging
The DC Office on Aging
develops and carries out a comprehensive and coordinated system
of health, education, employment, and social services for the
District's elderly population, who are 60 years of age and older.
(202) 724-5622
Click
here for the Office on Aging website.
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Department of Housing and Community
Development
The Department of Housing
and Community Development (DHCD) facilitates the production and
preservation of housing, community, and economic development opportunities.
DHCD fosters partnerships with for-profit and nonprofit organizations
to create and maintain stable neighborhoods, retain and expand
the city’s tax base, promote economic opportunities through
community empowerment, retain and create job and business opportunities
for the benefit of Washington, DC residents.
(202) 442-7200
Click
here for the DHCD website.
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Department
of Consumer and Regulatory Affairs
The mission of the Department
of Consumer and Regulatory Affairs is to protect the health, safety,
economic interests, and quality of life of residents, businesses,
and visitors in the District of Columbia by issuing licenses and
permits, conducting inspections, enforcing building, housing, and
safety codes, regulating land use and development, and providing
consumer education and advocacy services.
(202) 442-4400
Click
here for the DCRA website. |
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Business Resource Center
Find information on licenses
& permits, development & incentives, tax services, business
planning, nonprofit planning, business resources, seminars and
roundtables, and links to
such initiatives as reSTORE DC and the Enhanced Business
Information Center (e-BIC).
Click here for the
BRC website.
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Office
of Tax and Revenue
The Office of Tax and Revenue
(OTR) is a part of the Office of the Chief Financial Officer for
the District of Columbia. OTR's mission is to collect the proper
amount of tax due to the District of Columbia and correctly account
for all revenues, while minimizing the burden on taxpayers and the
cost to the government.
(202) 727-4TAX
Click
here for the OTR website. |
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Board
of Elections and Ethics
The District of Columbia
Board of Elections & Ethics (BOEE) is the independent agency
of the District government responsible for the administration of
elections, ballot access and voter registration. The BOEE consists
of three active Board members, an Executive Director, a General
Counsel and a number of support staff who run the day-to-day operations
of the Agency.
(202) 727-2525
Click here for
the BOEE website. |
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